This is a very reputed bank. I issued two cheques payable to the bank in 2005. To my utter dismay, the transaction took place but the money went to two 'persons' one of who was the bank employee and the other someone unknown to me. When I wrote to the bank about this, I was informed that the cheques were payable ';To (the name of the bank) A/c. (the employee)'; and ';To (the name of the bank) A/c. (Mr. X)';. I was shocked as I had issued the cheques payable to the bank only. To me it appeared as though the other names were added by one of their employee who was posing as though he was helping me. It seems now that this employee has swindled me of my money with both the cheques. The only proof I have is a copy of my cheque book log where I have clearly written in the Payee column the bank's name in both cases.
I would like to know whether the bank is obliged to physically show me those cheques and whether they are obliged to give me photocopies for further action. Please help.